Privacy Policy of the Wirz Group

In this data protection declaration, we, the Wirz Group (companies of Wirz Group AG) (hereafter collectively referred to as Wirz Group, we or us), explain how we collect and otherwise process personal data. This is not an exhaustive description; other data protection declarations or general terms and conditions, conditions of participation and similar documents may govern specific matters. Personal data means any information relating to an identified or identifiable individual.

If you provide us with personal data of other persons (e.g. family members, data of work colleagues), please ensure that these persons are aware of this privacy policy and only share their personal data with us if you are allowed to do so and if this personal data is correct.

This Privacy Policy is designed to meet the requirements of the EU General Data Protection Regulation ("DSGVO"), the Swiss Data Protection Act ("DSG") and the revised Swiss Data Protection Act ("revDSG"). However, whether and to what extent these laws are applicable depends on the individual case.

1. responsible party
The responsible party for the data processing described here is Wirz Group AG (Uetlibergstrasse 134b, 8036 Zurich), unless otherwise stated in the individual case. If you have any data protection concerns, you can send them to us at the following contact address, for all companies in the Wirz Group (but if possible, please specify which one you are referring to): Wirz Group AG, Uetlibergstrasse 134b, 8036 Zurich,

2. Collection and processing of personal data
We primarily process the personal data that we receive from our customers and other business partners in the course of our business relationship with them and other persons involved in it, or that we collect from their users in the operation of our websites and other applications.

To the extent permitted, we also obtain certain data from publicly accessible sources (e.g. debt collection registers, land registers, commercial registers, press, internet) or receive such data from other companies within the Wirz Group, from authorities and other third parties (such as credit reference agencies). In addition to the data about you that you give us directly, the categories of personal data that we receive about you from third parties include, in particular, information from public registers, information that we learn in connection with official and legal proceedings, information in connection with your professional functions and activities (so that we can, for example, conclude and process transactions with your employer with your help), information about you in correspondence and meetings with third parties, creditworthiness information (so far as we process transactions with you personally), Information about you provided to us by people close to you (family, advisors, legal representatives, etc.) so that we can conclude or process contracts with you or involving you (e.g. references, your address for deliveries, powers of attorney, information on compliance with legal requirements such as anti-money laundering and export restrictions, information from banks, insurance companies, sales and other contractual partners of ours on the utilisation or provision of services by you (e.g. payments made, purchases made), personal data from the media and the Internet (if this is indicated in the specific case, e.g. press review, marketing/sales, etc.), your addresses and, if applicable, interests and other socio-demographic data (for marketing), data in connection with the use of the website (e.g. IP address, MAC address of the smartphone or computer, details of your device and settings, cookies, date and time of the visit, pages and content accessed, functions used, referring website, location details).

Applicant data: If you apply to us, the usual correspondence data such as address, e-mail address and telephone and mobile numbers are stored in the applicant database in addition to your title, surname, first name and date of birth. In addition, application documents such as a letter of motivation, curriculum vitae, vocational, educational and further training qualifications as well as employer's references are recorded. This data is stored and processed on the systems of our software partner (rexx systems).

3. purposes of data processing and legal basis
We use the personal data we collect primarily to conclude and process our contracts with our customers and business partners, so in particular in the context of our activities with our customers and the purchase of products and services from our suppliers and subcontractors, as well as to comply with our legal obligations at home and abroad. If you work for such a customer or business partner, your personal data may of course also be affected in this capacity.

In addition, we process personal data of you and other persons, to the extent permitted and deemed appropriate, also for the following purposes, in which we (and sometimes also third parties) have a legitimate interest corresponding to the purpose:

  • offering and further developing our offers, services and websites and platforms on which we are present;
  • communicating with third parties and processing their enquiries (e.g. applications, media enquiries);
  • administration of our agency, customer relationship management, employee and recruiting management;
  • examination and optimization of procedures for needs analysis for the purpose of direct customer contact as well as collection of personal data from publicly accessible sources for the purpose of customer acquisition;
  • advertising and marketing (including the organisation of events), so far as you have not objected to the use of your data (if we send you advertising as an existing customer of ours, you can object to this at any time; we will then put you on a blocking list against further advertising mailings);
  • market and opinion research, media monitoring;
  • assertion of legal claims and defence in connection with legal disputes and official proceedings;
  • prevention and investigation of criminal offences and other misconduct (e.g. conducting internal investigations, data analysis to combat fraud);
  • guarantees of our operations, in particular IT, our websites and other online platforms;
  • video surveillance to maintain house rules and other measures for IT, building and facility security and protection of our employees and other persons and assets belonging to or entrusted to us (such as access controls, visitor lists, network and mail scanners, telephone recordings);
  • purchase and sale of business divisions, companies or parts of companies and other transactions under company law and the associated transfer of personal data as well as measures for business management and to the extent that as to comply with legal and regulatory obligations as well as internal regulations of the Wirz Group.

Applicant data: This data is only stored, evaluated, processed or forwarded internally in connection with the application. It is only accessible to employees of the Human Resources department and the persons responsible for the selection.

If you have given us consent to process your personal data for certain purposes (for example, when you register to receive newsletters or carry out a background check), we process your personal data within the scope of and based on this consent, unless we have another legal basis and we require such a basis. Consent given can be revoked at any time, but this has no effect on data processing that has already taken place.

4. cookies / tracking and other technologies in connection with the use of our website
We typically use "cookies" and similar technologies on our websites to identify your browser or device. A cookie is a small file that is sent to your computer or automatically stored on your computer or mobile device by the web browser you are using when you visit our website. This allows us to recognise you when you return to this website, even if we do not know who you are. In addition to cookies that are only used during a session and deleted after your visit to the website ("session cookies"), cookies can also be used to store user settings and other information for a certain period of time (e.g. two years) ("permanent cookies"). However, you can set your browser to reject cookies, save them for one session only or otherwise delete them prematurely. Most browsers are preset to accept cookies. We use persistent cookies to remember user preferences (e.g. language, autologin) so that we can better understand how you use our services and content. Some of the cookies are set by us and some are set by contractors with whom we work. If you block cookies, certain functionalities may no longer work.

We also include visible and invisible image elements in our newsletters and other marketing emails in some cases and where permitted, by retrieving these from our servers we can determine whether and when you have opened the email so that we can measure and better understand how you use our offers and tailor them to you here too. You can block this in your email program; most are preset to do this.

By using our websites and agreeing to receive newsletters and other marketing emails, you consent to the use of these techniques. If you do not wish to do so, you must set your browser or e-mail programme accordingly.

We sometimes use Google Analytics or similar analytics services (such as those provided by Capture Media (CH), Permalead Group (CH) or Mouseflow (DK)) on our websites. This is a service provided by third parties who may be located in any country in the world (in the case of Google Analytics, it is Google Ireland (based in Ireland), Google Ireland relies on Google LLC (based in the USA) as an order processor (both "Google",, with which we can measure and evaluate the use of the website (not on a personal basis). Permanent cookies set by the service provider are also used for this purpose. We have configured the service so that the IP addresses of visitors are shortened by Google in Europe before being forwarded to the USA and thus cannot be traced. We have switched off the "Data sharing" and "Signals" settings. Although we can assume that the information we share with Google is not personal data for Google, it is possible that Google can draw conclusions about the identity of visitors from this data for its own purposes, create personal profiles and link this data to the Google accounts of these individuals. If you have registered with the service provider yourself, the service provider also knows you. The processing of your personal data by the service provider then takes place under the responsibility of the service provider in accordance with its data protection regulations. The service provider only informs us how our respective website is used (no information about you personally).

We also use so-called plug-ins from social networks such as Facebook, LinkedIn, Vimeo, X (formerly Twitter), Youtube or Instagram on our websites. This is visible to you in each case (typically via corresponding icons). We have configured these elements so that they are deactivated by default. If you activate them (by clicking on them), the operators of the respective social networks can register that you are on our website and where and can use this information for their purposes. The processing of your personal data is then the responsibility of this operator according to its data protection regulations. We do not receive any information about you from him.

5. data disclosure and data transfer abroad
In the course of our business activities and for the purposes set out in section 3, we also disclose data to third parties, where permitted and where we consider it appropriate, either because they process it for us or because they want to use it for their own purposes. This concerns the following bodies in particular:

  • service providers of ours (within the Wirz Group as well as externally, such as banks, insurance companies), including order processors (such as IT providers, rexx Systems (HR/recruitment software provider), BDO (audit/trust), Abacus (ERP), Teambox (agency management), Hubspot (CRM), Brizy (website management) etc.);
  • dealers, suppliers, subcontractors and other business partners;
  • customers;
  • domestic and foreign authorities, government agencies or courts;
  • media;
  • the public, including visitors to websites and social media;
  • competitors, industry organisations, associations, organisations and other bodies;
  • acquirers or parties interested in acquiring divisions, companies or other parts of the Wirz Group;
  • other parties to potential or actual legal proceedings;
  • other companies of the Wirz Group;

These recipients are partly domestic, partly in other EU countries, but in exceptional cases can be anywhere on earth. In particular, you must expect your data to be transferred to countries in Europe (especially DE, DK, IR, UK) and the USA (such as Microsoft, Google), where the service providers we use are located.

If a recipient is located in a country without adequate legal data protection, we contractually oblige the recipient to comply with the applicable data protection (for this purpose, we use the revised standard contractual clauses of the European Commission, which can be accessed here:, to the extent that it is not already subject to a legally recognised set of rules to ensure data protection and we cannot rely on an exemption provision. An exception may apply in particular in the case of legal proceedings abroad, but also in cases of overriding public interests or if the performance of a contract requires such disclosure, if you have consented or if it is a matter of data that you have made generally accessible and you have not objected to its processing.

6. duration of the storage of personal data
We process and store your personal data for as long as it is necessary for the fulfilment of our contractual and legal obligations or otherwise the purposes pursued with the processing, i.e. for example for the duration of the entire business relationship (from the initiation, processing to the termination of a contract) as well as beyond that in accordance with the statutory retention and documentation obligations. In this context, it is possible that personal data will be retained for the time during which claims can be asserted against our company and to the extent that we are otherwise legally obliged to do so or legitimate business interests require this (e.g. for evidence and documentation purposes). As soon as your personal data is no longer required for the purposes mentioned above, it will be deleted or anonymised as a matter of principle and as far as possible. For operational data (e.g. system logs, logs), shorter retention periods of twelve months or less generally apply.

Employee and application data: If you have applied for a job with us but have received a negative decision, your details will be anonymised no later than 6 months after the application process has been completed and deleted completely after 12 months. You will not be notified of the anonymisation or deletion of your data. If you apply for a job with us, the employee data will be added to the personnel file. In the applicant system, the data is anonymised and is only available for reporting purposes. It is not possible to draw any conclusions about you.

7. data security
We take appropriate technical and organisational security measures to protect your personal data from unauthorised access and misuse through data security measures such as access controls, access control, user control, data carrier and storage control, by issuing directives, training, IT and network security solutions, encryption of data carriers and transmissions, pseudonymisation, etc.

8. obligation to provide personal data
In the context of our business relationship, you must provide such personal data as it is necessary for the establishment and performance of a business relationship and the fulfilment of the related contractual obligations (you do not generally have a legal obligation to provide us with data). Without this data, we will generally not be able to enter into or perform a contract with you (or the entity or person you represent). Also, the website cannot be used if certain information to secure traffic (such as IP address) is not disclosed.

9. Profiling
We do not process your personal data automatically with the aim of evaluating certain personal aspects. We therefore do not engage in profiling.

10. rights of the data subject
Within the framework of the data protection law applicable to you and to the extent provided inside (such as in the case of the GDPR), you have the right to information, correction, deletion, the right to restriction of data processing and otherwise to object to our data processing, in particular that for the purposes of direct marketing and other legitimate interests in processing, as well as to the release of certain personal data for the purpose of transfer to another body (so-called data portability). Please note, however, that we reserve the right to enforce the restrictions provided for by law, for example if we are obliged to retain or process certain data, have an overriding interest in doing so (insofar as we are entitled to rely on this) or require it for the assertion of claims. If you incur costs, we will inform you in advance. We have already informed you about the possibility of revoking your consent in section 3. Please note that exercising these rights may conflict with contractual agreements and may have consequences such as premature termination of the contract or costs. We will inform you in advance if this is not already contractually regulated.

The exercise of such rights usually requires that you clearly prove your identity (e.g. by a copy of your ID card where your identity is otherwise not clear or cannot be verified). To exercise your rights, you can contact us at the address given in section 1.

Every data subject also has the right to enforce their claims in court or to lodge a complaint with the competent data protection authority. The competent data protection authority in Switzerland is the Federal Data Protection and Information Commissioner (

11. changes
We may amend this privacy policy at any time without prior notice. The current version published on our website will apply. If the Privacy Policy is part of an agreement with you, we will notify you of the change by email or other appropriate means in the event of an update.

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Wirz Group AG
Uetlibergstrasse 134b
8045 Zürich

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